The Benazir Income Support Programme (BISP) has approved a major shift to digital wallets, allowing eligible women to receive Kafalat and children’s education stipends directly into mobile accounts. Announced 3 September 2025, the plan uses partners such as EasyPaisa, JazzCash and bank-led wallets to speed up payments, cut queues, and stop illegal deductions at collection points.
How the new digital wallet system will work
Under the new model each eligible woman will be assigned a mobile wallet linked to her CNIC and the SIM registered in her name. BISP will push transfers into that wallet; beneficiaries can then withdraw cash at authorized agents or partner ATMs, avoiding campsites and roadside intermediaries for safer collection.
Beneficiary requirements (what you must have)
To receive payments via mobile wallet you must hold a valid CNIC, own a mobile phone, and have the SIM registered in your own name. Transfers to wallets tied to someone else’s SIM—even a family member—will be rejected. Confirm SIM registration now to avoid failed transfers when wallets go live.
Banks, wallets and district mapping (pilot phase)
| Partner Bank / Provider | Wallet Platform | Typical Coverage |
|---|---|---|
| Telenor Microfinance Bank | EasyPaisa | Many rural & urban districts |
| Mobilink Microfinance Bank | JazzCash | Urban & semi-urban areas |
| HBL (where partnered) | HBL Konnect | Bank-linked ATM and agent network |
Rollout will be phased: some districts start immediately while others follow in scheduled waves. Make sure you watch 8171 SMS and BISP notices for your district’s exact start date.
Why this change matters — the benefits
Moving to EasyPaisa and JazzCash improves transparency and speed. Direct digital transfers cut out cash handlers and reduce corruption, save beneficiaries travel costs, and introduce women to basic digital financial services that can open doors to savings or microloans later.
Step-by-step: How to receive payments in your wallet
- Confirm eligibility via 8171 SMS or the official portal.
- Check SIM registration—make sure your mobile SIM is registered under your CNIC.
- When notified, visit your local BISP or partner bank counter for wallet activation.
- Accept wallet terms, set a secure PIN, and keep your activation receipt.
- Receive transfers and withdraw at authorized agents or ATMs when funds arrive.
Troubleshooting & dispute guidance
If a transfer fails or you see an unexplained deduction, keep every SMS and receipt. Report problems immediately to the BISP helpline, your local tehsil office, or the partner bank. Use the portal complaint feature when available and retain transaction IDs to speed up investigations and refunds.
Real-life example: how digital wallets help
Amina in a rural town registered her SIM and activated EasyPaisa after receiving an 8171 notification. Within days her Kafalat payments were routed to her wallet, saving transport time and eliminating agent fees. The household used the extra cash for school supplies and medicine.
Possible stipend increases (what to watch)
There are unofficial reports suggesting a stipend rise from January 2026 — a possible +Rs.1,000 for Kafalat and +Rs.500 for children’s education allowances. Beneficiaries should wait for official confirmation via 8171 messages or the BISP portal before assuming any change.
Frequently Asked Questions (short answers)
Q: How do I check if my wallet is active?
Send your 13-digit CNIC to 8171 or check the BISP portal; the reply shows wallet activation and partner mapping (EasyPaisa/JazzCash/HBL Konnect).
Q: What if my SIM is not registered in my name?
Register the SIM at your telecom provider—BISP will not pay wallets linked to third-party SIMs.
Q: Who do I contact for payment or activation issues?
Report to the BISP helpline, visit your tehsil office, or contact the partner bank’s customer service and keep all receipts and SMS proof.
Final thoughts
Confirm eligibility with 8171, check and register your SIM under your CNIC, and watch for official activation messages. The digital wallet rollout can protect your payment’s integrity, cut out middlemen, and make collection quicker—provided SIM registration, outreach and technical support are handled properly during the phased launch.
